DQLabs Subprocessors
Last Updated: September 18, 2024
DQLabs uses subprocessors to support delivery of the Service. Subprocessors may change from time to time. For notification requests, email privacy@dqlabs.ai with subject: “Subprocessor Notification Request.”
| Subprocessor | Purpose | Location(s) | Safeguards |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud hosting / infrastructure | United States and other regions as configured | Contractual DPA + security controls |
| Snowflake | Data storage / processing (if applicable to deployment) | As configured by Customer/DQLabs | Contractual DPA + security controls |
| Databricks | Data processing / analytics (if applicable) | As configured | Contractual DPA + security controls |
| Microsoft Azure (incl. Azure OpenAI where enabled) | AI processing + cloud services (optional features) | As configured | Contractual terms + data protection controls |
| Support/Ticketing Provider (e.g., Zendesk/Jira Service Mgmt) | Customer support ticketing | United States / EU (varies) | Contractual DPA + access controls |
| Email/Notification Provider (e.g., SendGrid) | Service notifications | United States / EU (varies) | Contractual DPA + access controls |